Visit our support portal for help with technical issues.
Support hours are Mon-Fri, 8am-5pm (Mountain Time)
ATTENTION - All tickets which are unpaid and more than 30 days old will be placed on a “Written Off” status. This means the balance has been sent to collections because it is past due. You must make payment including any associated late and collection fees to Valley Collection Agency. The phone number is 800-244-9665. Ogden City and Customer Support Line cannot take your payment at this point. You must work directly with Valley Collections Agency.